FAQ
Questions, answered
Everything customers ask us before their first booking. If yours is not here, call — we would rather answer it than have you guess.
What is a driver on call service?
A driver on call — also called a call driver or acting driver — is a professional driver who comes to you and drives your own car, for an hour, a day or longer. DriveBuddy provides verified drivers on call across Raipur, Bhilai, Durg and Bilaspur in Chhattisgarh, 24 hours a day.
How much does it cost to hire a driver?
DriveBuddy charges ₹300 for one hour, ₹600 for three hours, ₹1,000–1,200 for a local full day of eight hours and ₹1,300–1,650 a day for outstation trips, by distance (₹1,300–1,400 a day up to 150 km away, ₹1,450–1,550 up to 300 km, ₹1,550–1,650 farther), with one-way car drops by the hour or the day; the night driver (8 PM to 6 AM) starts from ₹500. A monthly driver is ₹16,000–17,000 a month on the Basic plan or ₹20,000 on Premium; wedding drivers are quoted on the call. These are the driver’s charges only — you provide the car and fuel. For weddings and events we can also bring the car, with our driver, quoted together.
How quickly will a driver arrive?
We guarantee a driver at your location within 30 minutes anywhere in Raipur, Bhilai, Durg or Bilaspur. In practice it is usually 15 to 20 minutes, depending on traffic and the time of day.
Is the service available at night?
Yes. DriveBuddy operates 24 hours a day, 7 days a week. Our dedicated night safety driver service runs from 8 PM to 6 AM, starting from ₹500, and is widely used by women travelling alone, families and late-finishing office staff.
What is the difference between Local and Outstation?
Local Full Day (₹1,000–1,200) covers eight hours of driving inside city limits. Outstation (₹1,300–1,400 a day up to 150 km away, ₹1,450–1,550 up to 300 km, ₹1,550–1,650 farther — up to 12 hours of driving a day) is for journeys beyond the city, on highways, and can include an overnight halt. Pick your destination on the booking form to see the estimate for the whole trip, or call us on 9111473929.
What if I need to extend my booking?
Just tell the driver, or call us. Extensions are charged per hour at the same rate, and the driver stays until the job is finished. There is no penalty for extending.
How are your drivers verified?
Every driver clears a four-stage check: government ID verification, a police background check, a breathalyser test before each shift, and a minimum of five years of professional driving experience.
Which payment methods do you accept?
Cash, UPI (GPay, PhonePe, Paytm) and bank transfer. Rates are fixed at the time of booking, with no surge pricing and no hidden charges.
Can I book for a hospital emergency?
Yes, and these get absolute priority. For an emergency, call 9111473929 directly rather than using the form — that routes straight to instant dispatch.
Do I need to provide the car?
Yes. DriveBuddy provides the driver, not the vehicle. You keep your own car, your own insurance and your own comfort — we simply supply someone trustworthy to drive it.
Can I hire a monthly or permanent driver?
Yes. Choose the Basic plan at ₹16,000–17,000 a month (plus a one-time joining fee of 25% of one month) or Premium at ₹20,000 a month (plus a one-time joining fee of 10% of one month (₹2,000)), which adds free stand-in drivers and a new driver within 1 day if yours quits. Both cover 9 hours a day with 4 days off a month.
Do you provide drivers for weddings and events?
Yes — for the baraat and family cars, guest pickups from the station and airport, and drops after a late function. If you are short of cars, we can also send a car with our driver. Tell us the date, the number of cars and the timings, and we quote the whole event.
Can a driver take my car to another city one way?
Yes. With a one-way car drop, a verified driver delivers your car to the address you give and makes their own way back by bus or train. You pay ₹1,550–1,650 for each 12 hours of driving and ₹120 for each hour beyond (more than 7 hours beyond = a full day) — a shorter drive: ₹600 for up to 3 hours of driving, then ₹120 an hour; more than 6 hours = a local full day (₹1,000–1,200) — plus his way home — from the drop until he is home, waiting for his train included — ₹120 an hour — more than 6 hours in a day counts as a full day (₹1,200). You book his ticket home. The booking form shows the estimate.
Do you serve places outside Raipur, Bhilai, Durg and Bilaspur?
Pickups are in these four cities. Outstation trips and one-way car drops start from any of them and can go anywhere in Chhattisgarh and beyond — call 9111473929 for a quote on the full journey.
How does the online booking form work?
Fill in your pickup, package and phone number, then submit. The request is saved and our dispatch team is notified immediately. We call you back within a few minutes to confirm the driver and arrival time.
Still not sure?
Call us and ask. No booking, no obligation — we will tell you straight whether we are the right fit for your journey.
Available 24 hours · Alternate line +91 98933 02783